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Privacy Policy

Forest School Support

Last updated: March 2026

Forest School Support (“we”, “our”, or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose and safeguard your information when you visit our website, join our community, or interact with our services.

This policy applies to:

  • Forest School Support

  • the website forestschoolsupport.com

  • the community platform hosted at skool.com/forestschool

  • our email communications, webinars, and digital services

Forest School Support is operated by Asa Hardy-Brownlie, a sole trader based in Cambridgeshire, United Kingdom.

For any privacy-related questions, contact:
asa@forestschoolsupport.com

1. Information We Collect

We may collect and process the following types of personal data.

Information you provide directly

You may provide personal information when you:

  • join the Forest School Support Hub

  • subscribe to our email list

  • purchase products or services

  • register for webinars or events

  • join our Facebook community

  • complete a contact form

  • download resources or lead magnets

  • send us messages via social media or email

This information may include:

  • Name

  • Email address

  • Phone number

  • Billing address

  • Shipping address (if relevant)

  • Professional information (job role, organisation, Forest School experience)

  • Profile photo

  • Media you upload (photos, videos, comments, posts, testimonials)

  • Communication records (emails, messages, comments)

Community and learning content

When you participate in the Forest School Support Hub or events we may collect:

  • posts and comments you make

  • content shared in discussions

  • testimonials or feedback you provide

  • webinar participation

  • recordings of live sessions

Live workshops or webinars may be recorded for educational purposes. Participants will normally be informed before recording takes place.

Media and photography

If photos or videos include identifiable individuals:

  • we request explicit permission before use

  • parent/carer consent is obtained if individuals are under 18

Automatically collected information

When you visit our website or services, we may automatically collect:

  • IP address

  • browser type

  • device information

  • pages visited

  • referral source

  • interaction with our site or emails

This information may be collected through cookies and analytics tools.

2. How We Use Your Information

We use personal data for the following purposes:

To provide services

  • managing your membership or account

  • delivering courses, webinars, and resources

  • providing customer support

To communicate with you

  • responding to enquiries

  • sending service updates

  • providing important account information

Marketing and newsletters

We may send:

  • email newsletters

  • updates about events and webinars

  • promotional offers

  • marketing communications

You may unsubscribe at any time.

Community management

  • moderating discussions

  • improving member experience

  • facilitating networking between members

Business operations

  • processing payments

  • maintaining records

  • improving our services

  • analysing usage and engagement

Advertising and marketing

We may use marketing tools and platforms to:

  • measure advertising performance

  • deliver relevant ads

  • understand audience interests

3. Legal Basis for Processing (UK GDPR)

Under the UK General Data Protection Regulation, we process data under the following legal bases:

Contract
Processing necessary to deliver services you purchase or join.

Consent
Where you opt in to receive marketing communications.

Legitimate interests
Operating and improving our community, services, and communications.

Legal obligation
Maintaining records required for accounting, taxation, or regulatory purposes.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • enable website functionality

  • maintain login sessions

  • analyse website traffic

  • measure marketing performance

These may include cookies used by:

  • website analytics tools

  • advertising platforms

  • our website hosting provider

  • community platform software

You can control cookies through your browser settings.

5. Third-Party Services

We use trusted third-party providers to operate parts of our service. These providers may process personal data on our behalf.

Examples include:

  • Skool — community platform hosting

  • Stripe — payment processing

  • PayPal — payment processing

  • Zoom — webinar hosting

  • Google Workspace — email and document management

  • Wix — website hosting

  • Facebook / Meta platforms — community management and advertising

  • email marketing providers (when implemented)

These providers process personal data in accordance with their own privacy policies.

6. Sharing of Information

We do not sell personal data.

We may share personal information only when necessary with:

  • payment processors

  • software platforms required to deliver our services

  • service providers assisting with website hosting, communications, or analytics

  • legal authorities if required by law

7. International Data Transfers

Forest School Support serves a global community.
Your data may be processed outside the UK or EEA by trusted service providers.

When data is transferred internationally, we ensure appropriate safeguards are in place, such as:

  • contractual protections

  • recognised data protection frameworks

  • providers compliant with GDPR-style protections

8. Data Retention

We retain personal data only as long as necessary to fulfil the purposes described in this policy.

Typical retention periods include:

  • customer and transaction data — retained for accounting and legal requirements (normally up to 6 years in the UK)

  • email subscribers — retained until you unsubscribe

  • community account data — retained while your account remains active

You may request deletion of your data at any time.

9. Data Security

We implement appropriate technical and organisational measures to protect personal data, including:

  • secure password systems

  • access controls

  • trusted service providers

  • encrypted communications where available

While we take reasonable steps to protect data, no online system can guarantee complete security.

10. Your Rights Under UK GDPR

You have the right to:

  • access your personal data

  • request correction of inaccurate information

  • request deletion of your data

  • restrict or object to certain processing

  • withdraw consent for marketing

  • request transfer of your data to another provider

To exercise your rights, contact:
asa@forestschoolsupport.com

11. Children’s Privacy

Forest School Support services are intended for adults aged 18 and over.

Where images or media include individuals under 18, we obtain parent or guardian consent before use.

12. Complaints

If you believe your data has been handled improperly, you have the right to lodge a complaint with the UK data protection authority:

Information Commissioner's Office

Website: https://ico.org.uk

We encourage you to contact us first so we can attempt to resolve any concerns.

13. Changes to This Privacy Policy

We may update this policy periodically to reflect changes in:

  • legal requirements

  • our services

  • technology or third-party providers

The latest version will always be available on our website.

14. Contact

Forest School Support
Cambridgeshire, United Kingdom

Email: asa@forestschoolsupport.com

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